Kebijakan Privasi
Terakhir diperbarui: 22 Oktober 2026
1. Data yang kami kumpulkan
Kami mengumpulkan: informasi akun (nama, email, jenis kelamin, negara tempat tinggal, bahasa ibu), data penggunaan (les, progres), dan data pembayaran (dienkripsi melalui prosesor bersertifikat).
2. Cara kami menggunakan data Anda
Kami menggunakan data Anda untuk menyediakan layanan, mempersonalisasi pengalaman, berkomunikasi tentang akun Anda, dan meningkatkan produk kami. Kami tidak akan menjual data Anda kepada pihak ketiga mana pun.
3. Berbagi dengan pihak ketiga
Kami membagikan data hanya dengan: prosesor pembayaran kami (PayTabs), layanan email kami (Resend), penyedia hosting kami, atau jika diwajibkan secara hukum oleh otoritas berwenang.
4. Cookie & pelacakan
Kami menggunakan cookie yang penting untuk proses masuk dan agar situs berfungsi. Anda dapat memblokir cookie di pengaturan browser, tetapi proses masuk tidak akan berfungsi.
5. Keamanan data
Kami melindungi data Anda dengan enkripsi SSL dan penyimpanan aman, dan akses dibatasi hanya untuk staf yang berwenang.
6. Hak Anda
Anda memiliki hak untuk: mengakses data Anda, mengubahnya, menghapus akun Anda, memindahkan data Anda. Untuk menggunakan hak ini, tulis ke info@taarabic.com
7. Lesson recording
Lessons are recorded as audio together with room events (joining, leaving, room tools) — not camera video and not screen sharing — to control quality, resolve disputes and improve the service. A recording is kept for 30 days by default and then deleted, longer only while a report or dispute about it is open. It is available to authorised platform staff and, where needed in a dispute, to the two sides of the lesson; it is not published or used for marketing without your written consent. The video-room provider (a third party) processes the audio and events on our behalf. You can ask us to delete recordings tied to your account, unless they relate to an open report, by writing to info@taarabic.com.
8. Support access to your account
An authorised platform admin may sign in to your account as you to resolve a technical or administrative problem, only from a verified admin account. Every such access is logged (who, which account, when) and you are notified; the session ends automatically after 30 minutes, and during it the admin cannot change your password, delete the account, make payments, or send messages or reviews in your name.